Outcomes are the changes that occur due to your activities or services. They refer to the effect of your activities on individuals, groups or populations.
Outcome measurement is the term used when people are gathering evidence about the quality and quantity of the change, and the extent to which an activity has achieved its intended results.
Mapping and measuring outcomes is a critical skill and activity for all organisations. It helps you manage your organisation and team and helps you to be more effective and efficient with resources. It helps you positively influence your funders to retain funding or gain new funding and support.
By measuring outcomes philanthropists, grantmakers, businesses and sponsors can make better funding decisions and ensure their social investment makes a bigger difference.
This FREE diagnostics survey is suitable for both beginners and those experienced at outcome measurement.
Outcome measurement involves measuring the benefits and change experienced by clients as a result of accessing your services. Measuring outcomes is an essential component of measuring social impact, which is defined as the net benefit of the supports and services provided to not only the individual but other stakeholders including children, families, carers, communities and government.
The shift to implementing outcome measurement means organisations must develop and apply robust and consistent methods of capturing and measuring outcomes and using this process to drive continuous improvement, financial sustainability and social impact. For many organisations this can be a significant change in practice and involves learning and implementing new ways of thinking and working.
This assessment has been designed for you to identify the critical actions your team and organisation need to take in order to successfully introduce outcomes measurement into your organisation. If you plan your strategy well, create buy-in at every level of the organisation and support people to gain skills and knowledge, you will be able to use outcomes measurement to:
A very impressive tool that can assist organisations assess where they are on their outcomes journey, it will definitely help any organisation develop a plan of action.
Our organisation has been measuring outcomes for some time, but this assessment was still really valuable and helpful. The questions are easy to understand and they have clarified what we need to do to ensure outcomes measurement remains one of our top priorities. Thank you!
We know that evaluation and outcomes measurement is important to our staff, funders and clients so I am really grateful for this assessment. It has helped us learn what we need to do to help our organisation begin measuring outcomes. This is a fantastic tool for all organisations who want to learn about the steps required to measure outcomes successfully.